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As part of our contingency planning around COVID-19, our offices will be closed from 17th March until further notice.  There may be a delay in responding to correspondence sent by Royal Mail but we will be contactable throughout this period by email.  If you have sent urgent correspondence by Royal Mail and you have not received a response please re-send by email.

Please use the email address for your point of contact at BAICS as usual.  If you do not have a point of contact, please direct your enquiry as follows:-

New claims:

General claims correspondence:

Corporate/insurance tracing enquiries:

Urgent matters relating to litigation:

New business enquiries:


For any other enquiry, please contact Lisa McCormick at

Please bear us with during this period.

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